CAN COMPANIES CALL AND CALL SURVEYS OF THEIR CONSUMERS?
Hello, recently one private financial institution (payment system Paysera) called me as a director of a company. He introduced himself as an employee of that company and immediately started from the question of why our company does not use the services, there are no cash flows or we find another supplier and so on. t.
What surprised me first was that the employee called from a number I didn’t know and I really don’t know. I can’t talk if I’m not sure about the identity because it’s financial issues. She also called, immediately named my company, first name, last name, I felt very all bathed because she knows my details, including the phone number that was provided when registering the profile, my company’s cash flow (because I mentioned she was calling on this very issue) . I said I wouldn't talk, unfortunately then I sent a letter confirming that she called here again with the request "I'd like to talk to you on one important issue", but that would be more of a phone conversation, could I talk to you on the phone? ".
My question is: are my rights not being violated, or does the said financial institution have the right to give me, as a manager, but personal data, cash flow information to other employees for the purpose of conducting the survey? In addition, anonymity was not guaranteed or offered anywhere as it was a targeted call.
In answering this question, you should first determine the exact purpose for which the call was made and the emails sent. Where the intention was to offer goods or services and / or to seek an opinion on the goods or services offered, the use of personal data for direct marketing purposes without the prior consent of the data subject shall be prohibited.
More read: https://bznstart.lt/ziniu-baze/teise/ar-imones-gali-savo-vartotojams-skambinti-ir-vykdyti-apklausas/
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